GROUP COACHING PROGRAM TERMS
Acceptance of terms
Your access to and use of Maxwell Melia Academy (the “Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

This Terms are between Maxwell Melia Academy Limited ("The Provider") and the purchaser ("You"). By enrolling in the Maxwell Mastery 10-week Group Coaching Program ("The Program"), The Client agrees to the following terms and conditions.

1. PROGRAM OVERVIEW
1.1 The Program is a 10-week group coaching program designed to help you generate more leads and organise your business.
1.2 The Program includes:
At least 5 live coaching calls throughout the 10-week duration
Access to an online training portal containing pre-recorded videos organised into 5 modules
Support and guidance to help you generate more leads for your business
2. PAYMENT TERMS
2.1 Payment Options:
Payment in Full: The total program fee is payable upon enrollment.
Third-Party Finance Instalment Agreement: You may finance the program fee through a third-party finance provider, subject to their terms and conditions.
12-Month Payment Plan Provided by Maxwell Melia Academy (“The Payment Plan”): The total program fee is payable in 12 monthly instalments. The first payment is due on the date of enrollment, with subsequent payments due on the same date each month for the next 11 months.
2.2 Commitment to Payment:
If you opt for The Payment Plan, you agree to pay all instalments in full, even if you choose to withdraw or cease participation in The Program. There is no right to cancel The Payment Plan.
Non-payment of any instalment may result in suspension of access to The Program until payment is made.
You have the right to pay off some or all of The Payment Plan early.
2.3 Late or Missed Payments
If a payment for The Payment Plan is not received within 3 days of the due date, The Provider will issue a reminder notice to you.
If payment for The Payment Plan is still not received within 14 days after the first reminder, you will be charged a late fee of £20.
The Provider reserves the right to charge interest at an annual rate of 8% above the Bank of England base rate on overdue amounts of The Payment Plan from the date payment becomes due until payment is made in full.
If You miss 2 consecutive payments of The Payment Plan, The Provider reserves the right to suspend access to The Program and take further action to recover the debt, including engaging a debt collection agency or pursuing legal action, which may affect future credit records. You may also have to pay what you owe in full early.
3. 100% GUARANTEE
3.1 Eligibility Requirements: You are entitled to either a 100% refund of the program fee, or an option to continue coaching with The Provider, if you meet all of the following conditions:
Your income does not reach the investment amount paid for The Program, AND;
You attend all live coaching calls throughout the 10-week Program, AND;
You post on social media advertising their services daily using the strategies and templates provided in The Program throughout the entire 10-week duration, AND;
You contact at least 30 new leads, 5 days per week throughout the 10-week Program.
3.2 Evidence Submission: To qualify for the refund or coaching continuation, You must provide evidence demonstrating compliance with the above requirements. This evidence includes:
Records of your business booking system showing your client income.
Screenshots or links of daily social media posts advertising your services.
Records of the leads contacted, including names, contact details, and dates of outreach.
3.3 Refund Request Process:
You must submit a written refund or coaching continuation request to The Provider at info@maxwellmelia.co.uk within 7 days of the program end date.
The Provider will review the refund request and verify the evidence within 14 days of submission.
3.4 Non-Eligibility: Failure to meet any of the eligibility requirements outlined above will result in the guarantee being invalid.
4. DISCLAIMER AND NO GUARANTEE OF RESULTS
4.1 Even though prior clients of The Program have achieved the desired results, The Provider does not guarantee that You will achieve any specific income increase, new clients, or results as a result of participating in The Program.
4.2 The Program is designed to provide tools, strategies, and guidance to help you, but ultimate success depends on your efforts and implementation of the materials and coaching provided.
5. ACCESS TO PROGRAM MATERIALS
5.1 You will have access to the online training portal for the duration of the 10-week Program.
5.2 Program materials, including live call recordings and pre-recorded videos, are for your personal use only and must not be shared, distributed, or reproduced without The Provider's consent.
6. ATTENDANCE AND PARTICIPATION
6.1 You agree to actively participate in all live coaching calls and complete the tasks assigned throughout the 10-week Program.
6.2 In the event of unavoidable circumstances that prevent You from attending a live coaching call, you must notify The Provider in advance. Failure to do so may affect eligibility for the refund guarantee.
7. TERMINATION, CANCELLATION AND WITHDRAWAL
7.1 You may cancel this agreement within 14 days of signing ("Cooling-Off Period") by providing written notice to The Provider, in which case any payments made will be refunded in full.
7.2 The Provider reserves the right to terminate your access to The Program if they breach any terms of this Agreement, including non-payment of instalments.
7.3 If You decide to withdraw from The Program, no refunds will be provided, and all remaining payments under the chosen payment plan will remain due.
8. REFUND POLICY
8.1 No refunds will be issued for The Program after the Cooling-Off Period, except in exceptional circumstances at the discretion of The Provider, or if You are eligible for the refund guarantee outlined in clause 3.
9. INTELLECTUAL PROPERTY RIGHTS
9.1 All content, materials, and intellectual property provided in The Program remain the sole property of The Provider. You are granted a limited, non-exclusive, non-transferable licence to access and use the materials for personal use only. This means that the content must not be shared or shown to third parties.
10. CONFIDENTIALITY
10.1 You agree to keep all Program content, discussions, and materials confidential and not to share them with third parties.
11. LIMITATION OF LIABILITY
11.1 The Provider will not be liable for any indirect, consequential, or financial losses or damages arising from participation in The Program.
11.2 The Provider’s total liability shall not exceed the total amount paid by You for The Program.
12. DATA AND DATA PROTECTION
12.1 Both parties agree to comply with their obligations under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regarding the processing of personal data.
12.2 You must notify The Provider in writing within 7 days of changing your address from that shown on your booking or any other address previously notified under this clause.
13. GOVERNING LAW AND DISPUTE RESOLUTION
13.1 This Agreement is governed by and construed in accordance with the laws of England and Wales.
13.2 Any disputes arising out of or in connection with this Agreement shall be resolved through negotiation. If a resolution cannot be reached, the parties agree to submit to the jurisdiction of the courts of England and Wales.
14. ENTIRE AGREEMENT
14.1 This Agreement constitutes the entire agreement between The Provider and You and supersedes all prior agreements, representations, or understandings.
15. ACCEPTANCE AND SIGNATURE
By purchasing and enrolling in The Program, You acknowledge that You have read, understood, and agree to the terms and conditions outlined here.